Assistance with your order

Has my order been received?

Orders are processed upon receipt. You will receive a confirmation of your order shortly after placing the order. Please wait 24 hours before contacting customer service if you have not received confirmation.

What if I received an incorrect item?

In an effort to resolve any incorrect item issues as soon as possible, we urge you to let us know as soon as possible and return it to us for an exchange.

Other questions about your order but you have not found answers?

We remain at your disposal from Monday to Saturday from 9 am to 8 pm, we will answer you as soon as possible.

You can contact us via e-mail:contact@sexed.paris